Have a question about your order, delivery, return, payment, or one of our products? Our customer service team is here to help.
Customer Service
Email:
info@trangofashion.com
Customer Service Hours:
Monday through Friday, 9:00 AM–5:00 PM EST
We aim to respond to customer inquiries within 24 hours.
Messages received outside our customer service hours will be handled as soon as possible during the next customer service period.
Before You Contact Us
To help us assist you efficiently, please include your order number when your question relates to an existing order.
Please do not include complete payment-card details, passwords, or other unnecessary sensitive information in your message.
Order Tracking
If you would like to check the status of a shipment, you can use our Track Order page.
If the tracking information appears delayed, incorrect, or shows a delivery that you cannot locate, you may contact us for assistance.
Returns and Refunds
For information about eligibility, return shipping, damaged or incorrect products, refunds, and our 30-day return period, please review our Return & Refund Policy.
Please do not send returns to our Wyoming business address. Our designated return centre and return instructions are published in our Return & Refund Policy.
Shipping Questions
For information about processing times, transit times, delivery estimates, shipping costs, delays, and delivery issues, please review our Shipping Policy.
Business Information
Trango Fashion
Operated by Worldwide Apparel Group LLC
Business address:
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States
Email:
info@trangofashion.com
The address above is our business address. It is not a return address or a representation of a retail store, warehouse, or customer-service location.
Contact Form
You can also send us a message using the contact form below. Please provide an accurate email address so we can reply to your inquiry.