Privacy policy
Last updated: August 22, 2026
This Privacy Policy explains how Trango Fashion collects, uses, discloses, and otherwise processes personal information when you visit trangofashion.com, place an order, contact us, sign up for marketing communications, track an order, or otherwise interact with our online store.
Trango Fashion is operated by:
Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States
Email: info@trangofashion.com
In this Privacy Policy, “Trango Fashion,” “we,” “us,” and “our” refer to Worldwide Apparel Group LLC.
1. Personal Information We Collect
The personal information we collect depends on how you interact with our store. It may include the following categories.
Contact information
This may include your name, email address, billing address, shipping address, and other information you choose to provide when contacting us.
Order and transaction information
This may include products ordered, order number, purchase amount, transaction status, shipping information, returns, refunds, exchanges, and related customer-service records.
Payment-related information
Payments are processed using Shopify Payments and other payment infrastructure made available through checkout. Payment providers may process payment credentials, billing details, authentication information, and transaction information necessary to process your payment.
The payment information available to Trango Fashion depends on the payment method and payment provider used for the transaction.
Account and shopping information
Where applicable, this may include account details, shopping-cart contents, saved preferences, products viewed, and interactions with store features.
Device and online activity information
When you use our website, information may be collected automatically, including your IP address, browser type, device information, operating system, approximate location derived from technical information, referring pages, pages viewed, interactions with the website, cookie identifiers, advertising identifiers, and similar technical data.
Marketing information
If you subscribe to our email marketing, we may process your email address, subscription status, engagement with marketing emails, purchasing activity, and other information used to manage and personalize our email marketing.
Customer-support information
If you contact us, we may process your contact details, order information, messages, attachments, and other information you provide in connection with your request.
Shipment and tracking information
We may process your order number, shipment details, tracking number, delivery status, carrier information, and related data to provide order tracking and delivery support.
2. How We Collect Personal Information
We may collect personal information:
- directly from you when you place an order, contact us, or provide information through the website;
- automatically through cookies, pixels, tags, and similar technologies;
- from Shopify and the services used to operate our store;
- from payment providers in connection with payments and transaction status;
- from advertising and attribution services;
- from email-marketing providers;
- from shipment-tracking and delivery services;
- from customer-support services; and
- from other service providers involved in fulfilling or supporting your transaction.
3. How We Use Personal Information
We may use personal information to:
- operate and maintain the Trango Fashion website;
- process and fulfill orders;
- process payments and confirm transaction status;
- arrange shipping and provide order tracking;
- process returns, refunds, exchanges, and order-related requests;
- communicate with you about your order;
- provide customer support;
- maintain records relating to purchases and customer-service interactions;
- detect, investigate, and help prevent fraud, abuse, security incidents, or unauthorized transactions;
- understand use of our website and improve store functionality;
- measure advertising and marketing performance;
- attribute visits, conversions, and purchases to advertising campaigns;
- provide or measure targeted or interest-based advertising where permitted;
- send email marketing where you have subscribed or where otherwise permitted by applicable law;
- manage marketing preferences and unsubscribe requests;
- comply with tax, accounting, legal, regulatory, and recordkeeping obligations; and
- establish, exercise, or defend legal claims.
4. Ecommerce Platform — Shopify
Our online store operates using Shopify.
Shopify provides ecommerce infrastructure used for functions such as hosting, storefront operation, shopping carts, checkout, order management, and related store services.
When you interact with our store, Shopify may process personal information on our behalf and, depending on the particular Shopify service involved, may also process information under its own applicable privacy terms.
5. Payment Processing — Shopify Payments
We use Shopify Payments as part of our payment-processing infrastructure.
Payment information may be transmitted directly to Shopify Payments and other parties involved in completing the transaction, including card networks, financial institutions, authentication services, and other payment participants as necessary.
We use payment-related information to process purchases, confirm payment status, issue refunds where applicable, address payment disputes, and help prevent fraudulent or unauthorized transactions.
6. Advertising — Google Ads
We use Google Ads for advertising, conversion measurement, campaign attribution, and related advertising functions.
Where enabled, Google Ads may receive information such as device or browser identifiers, cookie identifiers, IP-derived information, website interactions, advertising interactions, and conversion events.
Depending on our configuration and your privacy choices, this information may be used to measure advertising performance or support targeted or interest-based advertising.
7. Attribution and Conversion Tracking — Wetracked.io
We use Wetracked.io to help measure and attribute website visits, advertising interactions, orders, and conversions.
Wetracked.io may process information relating to your device, browsing session, advertising interaction, order or conversion event, and associated technical identifiers where necessary to provide attribution and measurement services.
8. Email Marketing — Omnisend and Klaviyo
We use Omnisend and Klaviyo for email marketing and related marketing functions.
These services may process information such as your email address, subscription status, order history, website interactions, marketing preferences, email engagement, and customer segments where relevant to the services we use.
We may use this information to send marketing emails, manage mailing lists, personalize email content, measure campaign performance, and understand how subscribers interact with our communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in a marketing email or by contacting us at info@trangofashion.com.
Unsubscribing from marketing communications does not prevent us from sending transactional or service communications that are necessary in connection with an order, return, refund, security matter, or customer-service request.
9. Customer Support — Help Scout
We use Help Scout to manage customer-support communications.
When you contact customer service, Help Scout may process your name, email address, messages, order information, attachments, and other information included in your support request.
We use this information to answer inquiries, resolve order issues, process requests, maintain support records, and improve customer service.
10. Order Tracking — ParcelPanel
We use ParcelPanel to provide shipment and order-tracking functionality.
ParcelPanel may process information such as order identifiers, shipment information, tracking numbers, carrier information, delivery status, and information necessary to display and manage shipment tracking.
11. Cookies and Similar Technologies
Our website and the services described in this Privacy Policy may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
- keep the website and checkout functioning;
- remember shopping-cart or session information;
- protect the website and transactions against fraud or abuse;
- understand website usage;
- measure advertising and marketing effectiveness;
- attribute purchases and other events to advertising campaigns; and
- support targeted or interest-based advertising where permitted.
You can control certain cookies through your browser settings and through any privacy or cookie controls that are made available on our website. Blocking certain cookies may affect the operation of some store features.
12. Targeted Advertising and Certain Data Disclosures
We use advertising and attribution services, including Google Ads and Wetracked.io.
In connection with these services, certain online identifiers, browsing information, advertising interactions, commercial information, or conversion events may be disclosed to or processed by advertising and attribution partners.
Some U.S. state privacy laws may define certain advertising-related disclosures as a “sale,” “sharing,” or processing for “targeted advertising,” even where the disclosure is not a traditional sale of information for money.
Where applicable law gives you the right to opt out of such processing, you may submit a privacy request using the contact details in the “Your Privacy Rights” section below.
Where applicable law requires us to recognize a legally valid browser-based opt-out preference signal, we will process that signal in accordance with applicable law and the technical scope of the signal.
13. How We Disclose Personal Information
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy.
Recipients may include:
- Shopify, for ecommerce infrastructure and store operation;
- Shopify Payments and other parties involved in payment processing;
- Google Ads, for advertising and conversion measurement;
- Wetracked.io, for attribution and conversion measurement;
- Omnisend, for email marketing;
- Klaviyo, for email marketing;
- Help Scout, for customer support;
- ParcelPanel, for order and shipment tracking;
- carriers, fulfillment providers, and other parties involved in delivering orders;
- professional advisers such as accountants, legal advisers, or insurers where necessary;
- government authorities, courts, regulators, or law-enforcement agencies where disclosure is legally required; and
- parties involved in a legitimate merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.
14. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, accounting, security, dispute-resolution, and legal-compliance needs.
Retention therefore depends on the type of information and the reason it is processed.
- Order and transaction records may be retained for the period reasonably necessary to complete transactions and comply with tax, accounting, chargeback, fraud-prevention, and legal obligations.
- Customer-support records may be retained for as long as reasonably necessary to resolve the inquiry and maintain an appropriate record of the interaction.
- Marketing information may be retained while you remain subscribed or while reasonably necessary to manage marketing preferences. We may retain suppression information after an unsubscribe request so that we can respect your preference.
- Advertising and technical identifiers may be retained according to the applicable service configuration, purpose, and legal requirements.
- Security and fraud-related information may be retained for as long as reasonably necessary to protect transactions, investigate incidents, or establish or defend legal claims.
Information may be deleted, anonymized, or aggregated when it is no longer reasonably necessary for the applicable purpose, subject to legal retention requirements.
15. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
No website, network, transmission method, or data-storage system can be guaranteed to be completely secure. You should therefore use reasonable care when providing information online and protect any account credentials you use.
16. International Processing
Some of our service providers operate infrastructure or personnel in multiple countries. As a result, personal information may be processed in the United States or in other countries where our service providers or their subcontractors operate.
Where applicable law imposes requirements on international transfers or processing, we and our service providers are responsible for using appropriate mechanisms required for the relevant processing.
17. Your Privacy Rights
Depending on where you live and which privacy law applies to Trango Fashion, you may have some or all of the following rights:
- to confirm whether we process personal information about you;
- to request access to personal information we maintain about you;
- to request correction of inaccurate personal information;
- to request deletion of personal information, subject to legal exceptions;
- to obtain a portable copy of certain personal information;
- to opt out of targeted advertising where applicable;
- to opt out of certain disclosures defined by applicable law as a sale or sharing of personal information;
- to opt out of certain profiling where applicable;
- to limit certain uses or disclosures of sensitive personal information where applicable;
- to withdraw from email marketing at any time; and
- to exercise privacy rights without unlawful discrimination or retaliation.
Privacy rights vary by state and may be subject to thresholds, exemptions, exceptions, verification requirements, or other conditions under the applicable law.
18. How to Exercise Your Privacy Rights
To submit a privacy request, email: info@trangofashion.com.
Please include enough information for us to understand the request and identify the relevant customer or account records.
We may need to verify your identity before completing certain requests. We will request only information reasonably necessary for verification.
If we cannot fulfill all or part of a request, we will explain the reason where required by applicable law.
19. Appeals
If applicable state privacy law gives you the right to appeal a decision we make regarding a privacy request, you may appeal by replying to our decision email or by emailing info@trangofashion.com with the subject line Privacy Appeal.
We will review and respond to eligible appeals in accordance with the requirements of applicable law.
20. Authorized Agents
Where applicable law permits you to use an authorized agent to submit a privacy request on your behalf, we may request evidence that the agent is authorized to act for you and may separately verify your identity where permitted or required by law.
21. California Privacy Disclosures
If the California Consumer Privacy Act, as amended, applies to Trango Fashion and you are a California resident, you may have additional rights regarding your personal information.
Depending on how you interact with our store, the categories of personal information we may collect or process include:
- Identifiers, such as name, email address, postal address, IP address, order identifiers, cookie identifiers, and advertising identifiers.
- Customer and transaction information, such as contact details, purchase information, billing information, shipping information, returns, and refunds.
- Commercial information, such as products purchased, considered, or viewed and other purchasing history.
- Internet or electronic-network activity, such as browsing activity, website interactions, device information, and advertising interactions.
- Approximate location information, such as general location inferred from an IP address or similar technical information.
- Inferences, such as preferences or marketing segments derived from shopping or interaction information.
- Payment-related information, to the extent necessary for payment processing, authentication, fraud prevention, refunds, or transaction administration.
We collect these categories from the sources and for the business and commercial purposes described elsewhere in this Privacy Policy.
We may disclose relevant categories to service providers, payment providers, carriers, marketing providers, advertising and attribution partners, support providers, shipment-tracking providers, professional advisers, and other recipients described in this Privacy Policy.
Certain disclosures involving online identifiers, website activity, advertising information, or conversion data to advertising or attribution services may be treated as “sharing” or a “sale” under California law even where no traditional exchange of personal information for money occurs.
Where the California Consumer Privacy Act applies, eligible California residents may have rights to know, access, correct, delete, and opt out of covered sale or sharing, together with other rights provided by applicable law.
We will not unlawfully discriminate against you because you exercise an applicable California privacy right.
22. Other U.S. State Privacy Rights
Residents of certain U.S. states may have privacy rights under their applicable state privacy laws when those laws apply to Trango Fashion.
These rights can include access, correction, deletion, portability, and the ability to opt out of targeted advertising, certain sales of personal data, or certain forms of profiling.
Some states also provide a right to appeal a decision relating to a privacy request.
You may exercise an applicable state privacy right using the contact method described in this Privacy Policy.
23. Children’s Privacy
Our online store is not directed to children under 13.
If we learn that personal information has been collected from a child in a manner requiring parental consent under applicable law and the required consent was not obtained, we will take appropriate steps to address the information.
Where applicable privacy law requires affirmative consent before covered advertising, sale, or sharing involving minors, we will apply the requirements of that law.
24. Third-Party Websites
Our website may contain links to third-party websites or services.
Once you leave our website, the collection and use of information by the third party is governed by that third party's own privacy practices. We encourage you to review the applicable privacy information before providing personal information to an independent third party.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, privacy practices, providers, legal obligations, or other operational requirements.
When we make changes, we will publish the updated Privacy Policy on this page and revise the “Last updated” date.
26. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
Worldwide Apparel Group LLC
Trading as Trango Fashion
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States
Email: info@trangofashion.com