Shipping policy
Last updated: August 22, 2026
This Shipping Policy explains where Trango Fashion ships, how long order processing and delivery are estimated to take, how tracking works, and what happens if a shipment is delayed or encounters a delivery problem.
Trango Fashion is operated by Worldwide Apparel Group LLC.
1. Where We Ship
Trango Fashion currently ships to delivery addresses within the United States that are accepted through our checkout.
We do not currently advertise shipping to destinations outside the United States.
2. Shipping Cost
Standard shipping is free.
Trango Fashion does not charge a standard shipping fee for eligible orders delivered within the United States.
Any amounts charged by Trango Fashion in connection with your order will be shown before you complete checkout.
3. Order Cutoff Time
Our order cutoff time is:
5:00 PM Eastern Standard Time (EST), Monday through Friday.
Orders received after 5:00 PM EST, on weekends, or on applicable public holidays enter the processing schedule on the next business day.
The cutoff time determines when the processing period begins. It does not mean that every order placed before the cutoff will ship on the same day.
4. Processing Time
Estimated order processing time is:
1–3 business days.
Processing includes the time reasonably required to prepare an accepted order for shipment before it is transferred to the carrier.
5. Transit Time
After dispatch, estimated transit time is:
4–8 business days.
Transit time begins after the order has been dispatched and transferred for shipment.
6. Total Estimated Delivery Time
Our normal total estimated delivery timeframe is:
5–11 business days.
This estimate consists of:
- Processing: 1–3 business days
- Transit: 4–8 business days
- Total estimated delivery: 5–11 business days
Delivery timeframes are estimates and not guaranteed delivery dates. Actual delivery may occasionally be affected by carrier operations, severe weather, transportation disruptions, high-volume periods, address problems, or other circumstances affecting shipment.
7. Business Days
For the shipping estimates in this policy, business days are Monday through Friday, excluding applicable public holidays.
Saturdays, Sundays and applicable public holidays are not counted as processing or transit business days unless the carrier specifically operates differently for a particular shipment.
8. Order Tracking
When tracking information is available for your shipment, it may be provided through our order-tracking system or through order-related communications.
Tracking information can sometimes take time to update after a shipment has been transferred to the carrier.
If your tracking information has not updated or appears incorrect, you may contact us at info@trangofashion.com and include your order number.
9. Multiple Shipments
An order containing multiple items may occasionally be delivered in more than one shipment.
In that situation, different items may receive separate tracking information and may arrive on different days within the applicable delivery timeframe.
10. Shipping Delays
We make reasonable efforts to ship orders within the timeframes stated in this policy and to maintain a reasonable basis for the shipping estimates presented to customers.
If we learn that we cannot ship an order within the timeframe represented to you, we will provide notice as required by applicable law.
Where applicable, you will be given the choice to:
- agree to a revised shipping timeframe; or
- cancel the affected unshipped order or item and receive the applicable refund.
We do not require customers to accept an indefinite delay and we do not use carrier or fulfillment delays as a blanket waiver of rights relating to an order that has not been shipped.
11. Delays After Dispatch
Once a shipment has been dispatched, transportation delays can occasionally occur that are outside the normal estimated transit window.
If your order appears delayed, contact us at info@trangofashion.com. We can review the available tracking information and, where appropriate, investigate the shipment.
Nothing in this section removes any rights or remedies that apply under applicable law.
12. Incorrect or Incomplete Delivery Address
Please check your delivery address carefully before submitting your order.
If you discover an address error after placing an order, contact us as soon as possible at info@trangofashion.com.
We will make reasonable efforts to update the address if fulfillment has not progressed too far, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.
If a parcel cannot be delivered because the address supplied with the order was materially incomplete or incorrect, contact us so that we can review the available options.
13. Parcel Marked Delivered but Not Received
If tracking shows that your parcel was delivered but you cannot locate it, we recommend first checking:
- the delivery location shown in the tracking information;
- around your property or other safe delivery locations;
- with other members of your household;
- with neighbors where appropriate; and
- any delivery notice or information provided by the carrier.
You may also contact us immediately if you believe there is a delivery problem. You are not required to wait a fixed number of additional days before asking us for assistance.
Please email info@trangofashion.com with your order number so that we can review the available shipment information.
14. Lost Shipments
If tracking information or a carrier investigation indicates that a shipment has been lost, contact us so that we can review the order and determine the appropriate resolution.
Depending on the circumstances, an appropriate resolution may include a replacement or refund where required or otherwise applicable.
15. Damaged Shipments
If an item arrives damaged, contact us as soon as reasonably possible at info@trangofashion.com.
Please include your order number and a description of the damage. Photographs of the item, parcel and shipping label may be helpful when we investigate the issue.
A request for photographs is intended to help us assess the problem and does not remove any rights or remedies that may apply under applicable law.
For information about damaged, defective or incorrect products, please also review our Return & Refund Policy.
16. Order Changes and Cancellations
If you need to request a change or cancellation before shipment, contact us as soon as possible at info@trangofashion.com.
We cannot guarantee that an order can be changed or cancelled after processing has begun.
If an order has already been shipped, the applicable Return & Refund Policy may apply instead.
17. Contact Information
If you have a question about shipping, tracking or delivery, contact:
Trango Fashion
Operated by Worldwide Apparel Group LLC
2106 House Avenue, Suite 614
Cheyenne, Wyoming 82001
United States
Email: info@trangofashion.com